THE MJKII SYSTEM

A HOLISTIC BUSINESS SYSTEM THAT ACTUALLY WORKS

PHASE 1:

REACTIVATION

In the MJKII System, the reconversion phase focuses on turning satisfied clients into repeat customers and loyal brand advocates. After delivering an exceptional experience, this phase encourages clients to either make additional purchases or refer others to your business.

  • Review campaigns

  • Past customer surveys

HOW IT’S DONE:

  • Referral campaigns

  • Past customer reachout

  • Customer reactivation tracking

I increased a client’s Google reviews by 16% in 2.5 weeks (61 to 71).

PHASE 2:

EXPERIENCE

The MJKII Experience phase ensures that new clients not only have their expectations met but exceeded once they’ve chosen your product or service. This phase is all about delivering exceptional value and support, ensuring a smooth onboarding process, and providing consistent, high-quality service. By focusing on their satisfaction and addressing any needs proactively, you create a positive, lasting impression that reinforces their decision to work with you.

  • System analysis

  • Communication analysis

  • Client experience

HOW IT’S DONE:

  • CRM implementation

  • Process implementation

I’ve saved a client over $13,000 on unneeded software and taught their team how to use new software that better suited their needs.

PHASE 3:

CONVERSION

The Conversion phase is where potential leads turn into paying customers. This stage focuses on guiding them to make a purchasing decision. It's about removing any final doubts and creating a smooth, confident path to purchase. This phase turns interest and engagement into real, measurable results for your business.

  • Sales data tracking

  • Sales reporting / analysis

  • Follow up process

  • Offer refinement

  • Sales objection identification

  • Sales resource creation

HOW IT’S DONE:

I’ve helped clients build out sales systems that track their sales, report on sales data, and ensures proper follow up.